How We Work

Training & Development

Training and career development are among the key factors in retaining our amazing team. We enrol our staff in a number of certification courses, provide on-going in-class training of industry standards, and provide on-site training and development to help our staff gain new experiences and responsibilities.

 

Management & Inspections

Our management team works around the clock ensuring our performance pledge is upheld and service quality is being maintained at the highest of standards. Our managers provide a wealth of  Knowledge and support to our cleaning staff. Duties are managed with detailed cleaning duties checklists and quality is inspected regularly. We perform workplace safety inspections and infection prevention and control inspections to ensure facilities are maintained for the safety of staff, customers and visitors.

Administrative Support

Our administrative team consistently monitors all levels of effectiveness and efficiencies throughout our staff. We ensure duties are being performed on schedule, staff presence remains adequate, and actively communicates with our customers to ensure the highest level of customer satisfaction. We combine inspection programs, customer feedback, and performance reviews for quality service results.

dedicated to a cleaner canada

HOME     SERVICES     FACILITIES     CAREERS

Toronto Phone
416-255-7750
 
Chatham-Kent Phone
519-562-0752
Toronto Office
Gremac Maintenance
3 Follis Avenue, Unit #102
Toronto, Ontario
M6G 1S4
 
Chatham-Kent Office
Gremac Maintenance
202 King Street West, Suite 302
Chatham, Ontario
N7M 1E5

PROUD MEMBERS OF

CANADIAN SANITATION
SUPPLY ASSOCIATION

INFECTION PREVENTION
& CONTROL CANADA

GREATER TORONTO
APARTMENT ASSOCIATION

The first stage in becoming a certified Custodian in the Gremac Team is in-class training on current industry standards, health & safety, WHMIS, Infection Prevention & Control, and more.

Some people learn better with visual content. We provide our staff with hours of tutorials on the correct methods in cleaning and disinfection. Our tutorials include all types of rooms and spaces including restrooms, exam rooms, offices, program rooms, processing rooms, waiting rooms, and more.

Once our staff feel confident with the content learned, we provide days of on-site training to provide examples in techniques, share skills and knowledge, and practice the most efficient methods in cleaning and disinfections.

Our staff are trainined and certified in numerous categories such as WHMIS, Infection Prevention and Control, Blood Borne Pathogens, Custodial Health & Safety, and more. We celebrate achievements earned by our staff with awards that recognize their commitment to the overall growth of our organization.

Weekly, monthly, & quarterly meetings help our team share experiences and discover solutions. We meet weekly to go through our wins and items that need improvement. Monthly meetings allow us to remain focused on our common goals, while quarterly meetings allow us to share one common vision for all locations throughout the city.

Weekly, monthly, & quarterly meetings help our team share experiences and discover solutions. We meet weekly to go through our wins and items that need improvement. Monthly meetings allow us to remain focused on our common goals, while quarterly meetings allow us to share one common vision for all locations throughout the city.

Everyday, our staff track their performance with CDC’s, as they move throughout the facility, helping to ensure all duties have been completed for the day. Our managers this tracker to ensure accuracy, quality, and customer satisfaction.

QAI’s are used by managers to compare staff performance with quality standards and customer satisfaction measures. Our quality standards are set by industry standards in IPAC, and Best practices in Environmental Cleaning in Healthcare Facilities

Our goal is 100 customer satisfaction. In order to achieve this, we provide our staff with one-on-one coaching sessions to find out what can be improved in workflow, effectiveness, and efficiency to help us maintain high level quality service.

Health & safety are always a top priority. Part of our duties is to perform regular workplace inspections at all the sites we serve. In doing so, we ensure our staff are performing their duties in a safe environment, free from unknown safety hazards.

A key component in IPAC is monitoring a programs effectiveness and adherence to rules and regulations all throughout the facilities IPAC program. Our team focuses on the cleaning and disinfection aspects of the IPAC program to ensure our team and
our customers are performing in accordance to these rules and regulations.

We perform our services throughout the day and night, around the clock. Whether you’re in search of a day porter to perform daytime maintenance duties, or a team at night to thoroughly clean and disinfect your facility, we can help.

Whether day porters, night time cleaning crews, or maintenance projects, our staff are ready for the work. We schedule our staff around the clock to help our customers keep their facilities looking and feeling their best. Whether you need one staff, or a crew of 10, we’re here to serve you.

In order to maintain a facilities value and appearance, additional services need to be implemented to upkeep surfaces such as floors, carpets, and windows. We offer a number of additional services to help such as stripping and waxing, buffing, carpet cleaning, window washing, and more.

Very often, emergency situations arise in the healthcare industry. It is the very nature of healthcare - to confidently respond to emergency situations. We provide our customers with help in various situational cleanups such as grey sewage water cleanups, blood spills, outbreaks, and more.

We provide detailed monthly invoices for our services to help our customers itemize and control their private and/or public spending budgets.

If you don’t have a record of it, it didn’t happen! All work performed is documented and can be recalled able to recall info that can be useful to determine future situations. We keep this information readily available to our customers.